now some customers whether to buy what will be a counter-offer, counter-offer has become an essential step in shopping. But for many owners, the retail business will earn a small profit, if the customer to bargain, there is no way to make money. So, how to deal with the customer’s bargain? Xiao Bian recommendations may wish to be treated in good faith, often the effect will be better oh.
one morning, the wind was blowing hard outside and there was no one in the shop. I sat at the computer desk to look at the updated tobacco online website. At this time, there is a fifty year old woman opened the door and came in, I hurriedly stood up and greeted with a smile: "come, you need a bit of what ah?" Middle-aged women did not immediately reply, she quickly inspect again goods store, then stand in smoke before the cabinet asked: "the diamond (rose violet) how much one?" I replied: "100 yuan a." Middle aged woman and pointing to the electric kettle on the shelf asked: "how to sell this pot?" "Oh, 50 dollars," I answered, and I took the kettle and put it on the counter.
middle-aged women picked up the diamond smoke looked, and put the kettle in his hand but later, on the counter, and then she said: "I bought a cigarette and a pot, you should give me some cheap." I hurriedly promise: "good! Sister you! This is me from the smoke into the formal channels, the price tag is 100 yuan, the national unified retail price, the price is not in accordance with the provisions of the tobacco monopoly. I’ll give you 2 yuan for the electric kettle! Two things you receive $148."
the woman replied immediately: "it’s 48 yuan too expensive! How do you sell more expensive than the first commercial letter, they only sell 40 yuan!" Listen to her talk about the first commercial letter, I smiled and said to her: "sister, the price is not expensive at all, I dare not say anything else, the first commercial letter, not the good electric kettle seven, eighty to blame you!" "Nothing"." The female customer is shaking his head and whispered to be twisted and turned to go to the door. Look at her face, must think I’m a special shop said don’t ill "profiteers".
I did not get angry, but smiled deeper: "you want to ah, that the big supermarket to hire so many people, certainly higher than me?" The middle-aged woman I stopped, turned around. I took another electric kettle that wasn’t open. The middle-aged women themselves from the box out of electric kettle, electric kettle, stroked the bright side, began a bargain: "cheaper, anyway, you can not say how much is how much money."
see she intends to buy, when I talk to her is neither fast nor slow: "sister, electric kettle, quality of this brand is good, we all know the basic value of how much money can’t fool people. Besides, to my shop to buy things that are not outsiders, are living in the Railway West of the old neighbors, rest assured, I will not much money, 48 yuan is the minimum recommended I sold to customers